Privacy Policy

The Rainbow Centre has a firm commitment to the privacy of individuals utilizing our Internet services. The following discloses our information gathering and dissemination practices for this site; www.rainbowcentresudbury.com.

Usage Data
All web servers have the facility to automatically collect certain information that a web browser provides. This collection facility is commonly referred to as a usage log or a traffic log.
The Rainbow Centre's web site collects detail information such as IP address, browser, date, time and page accessed. This information is used in the general administration of our web site, diagnosing problems with the server and monitoring traffic patterns. The detail information collected is used only by Rainbow Centre staff for internal purposes. Email address information is not collected by our usage logs. You will not be contacted by the Rainbow Centre personnel based on any entries in the usage log. No detail information collected in our usage logs will ever be given to any third-party.
In addition to collecting detail information, Rainbow Centre may summarize the detail information and prepare aggregated information such as counts and flow patterns. This information is critical for the purposes of service monitoring, site improvement and content analysis. Rainbow Centre may periodically publish this summary data. Summary data will never contain any references to or information provided by an individual.
Rainbow Centre monitors all unsuccessful access attempts to our servers. We reserver the right to disable any account or IP address/range which repeatedly makes unsuccessful access attempts or, in our judgement, is attempting to bypass our security.

Internet Passwords
Rainbow Centre may authorize users to access certain web pages or other Internet services by issuing a user ID and password combination. Rainbow Centre maintains a list of the user IDs assigned but does not retain any information about the password. No employee or representative of Rainbow Centre will ever ask for password information. If you are ever requested to provide your Internet password, do not provide it! You should immediately send an email to privacy@rainbowcentresudbury.com providing the date, time, employee's name (if available) and a brief description of the incident.

Cookies and Web Bugs
Rainbow Centre does not use cookies for any purpose at this time. If, at a future time, we decide to utilize cookies, Rainbow Centre will change this privacy statement and place a notice directly on our home page.
We do not use Web Bugs as a means of tracking visitors or providing information to third parties. We believe this practice is at best deceitful and have a firm policy prohibiting the use of Web Bugs on our site.

Visitior Information
This information is used only by Rainbow Centre staff for communicating with our visitors. None of the information in our visitor database is ever knowingly released to any third-party without prior authorization by the visitor.

Mailing Lists
Rainbow Centre may periodically offer visitors to publish their Email address on our web site. Any offer will contain a statement of intended use and availability. You will be given the choice of adding your name to the list. At no time are you 'automatically' added to a list without your consent. After you have placed your name on a list, you may request to have your information removed at any time.

Exclusions
In the event that illegal activity (such as but not limited to 'hacking', harassment or violation of standing law or statue) using Rainbow Centre equipment or facilities are detected, the offender waives the protection offered in our privacy statement. Any data collected on the offender may then be made available to their domain administrators or any law enforcement agency with applicable authority.

Compliance
Rainbow Centre believes that it is compliance with all applicable privacy laws, regulations and guidelines. We consider those laws, regulations and guidelines to be minimum standards. We will continually monitor customer and visitor comments and suggestions. This feedback will be used to adjust our privacy statement to better address the needs and desires of our viewers.

Contacting Us
If you have any questions or comments about this privacy statement, the practices of this site, or your dealings with this web site, please contact:
Rainbow Centre
40 Elm Street
Sudbury, Ontario P3C 1S8